How to receive and accept San Jose Sharks tickets into a Ticketmaster Account

For the 2017-2018 NHL season, the San Jose Sharks have renewed their contract with Ticketmaster. As part of the agreement, the only way to get into a San Jose Sharks game is with mobile ticketing - there are no more printed tickets for individual, partial or full season tickets. You MUST have a mobile device to attend a San Jose Sharks hockey game.

The following is a guide on the steps required to accept tickets.

Step 1: Set up a SJ Sharks Ticketmaster account

Please keep in mind this is not the same as a regular ticketmaster account. If you already have a ticketmaster account, you'll still need to set up this separate account.



Go to https://oss.ticketmaster.com/html/home.htmI?l=EN&team=sharks and enter your email address to begin.

Click for larger image
San Jose Shark Ticketmaster Registration Step 1


Step 2: Enter account details

Be sure to check the box to agree to the Privacy Policy.

San Jose Shark Ticketmaster Registration Step 2


Step 3: Agree to the 'TERMS & CONDITIONS'



San Jose Shark Ticketmaster Registration Step 3


Step 4: Go to your email or text message and go to the offer link



Link will look something like this: https://am.ticketmaster.com/sharks/ticket/claim?874f95ee3sldkjfao3903m09309j2390rr3r
Either click on the link (if clickable) or copy and paste it into a browser


Step 5: Log in and accept offer


The link will direct you back to the San Jose Sharks Ticketmaster site. Log in using the email and password for the account you just created.

San Jose Shark Ticketmaster Registration Step 5

Accept the tickets

San Jose Shark Ticketmaster Registration Step 5


Step 6: The tickets are now in your account!




San Jose Shark Ticketmaster Registration Step 6

You have officially accepted the tickets!



To get into the game, you now have to install a mobile app and log in using the email and password you created. Below are the instructions for the iPhone.




Step 7: Install the San Jose Sharks app


Search for 'San Jose Sharks Offical Mobile App'

San Jose Shark Ticketmaster iOS App


Step 8: Log into the app to view your events



San Jose Shark Ticketmaster iOS App


Step 9: View your bar coded tickets - use this to enter SAP Center



San Jose Shark Ticketmaster iOS App




See the San Jose Sharks Digital Ticketing Guide for more information on how to use the iOS and Andriod apps, as well as how to use the website.


For further assistance please contact the San Jose Sharks main office at 408-999-5757.



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